Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Learner," "Client," or "you") and LearnDeepAI Inc., an Ontario corporation with its principal office at 380 Wellington Street, Suite 302, London, ON N6A 5B5 ("LearnDeepAI," "we," or "us"). By enrolling in a mastery track, engaging corporate services, or using our website, you agree to these Terms. If you do not agree, do not enrol or use our services.

1. Educational services

LearnDeepAI provides vocational training in deep learning, generative artificial intelligence, and related technical subjects. Our services are educational in nature. We are a private training provider — not a university, community college, or government-accredited degree-granting institution. Completion of any programme does not confer a degree, professional engineering licence, or government-regulated certification. The LearnDeepAI Practitioner Certificate is a private credential documenting programme completion.

We do not guarantee employment, salary increases, job placement, or specific career outcomes. Individual results depend on prior experience, effort, market conditions, and factors beyond our control.

2. Enrolment and eligibility

To enrol, you must be at least 18 years of age and meet stated prerequisites for your chosen track. You agree to provide accurate information during enrolment and to notify us promptly of any changes. LearnDeepAI reserves the right to decline enrolment or remove a learner who provides false information, violates these Terms, or whose conduct disrupts instruction for others.

Placement assessments may be required to waive prerequisites. Assessment decisions are final but may be appealed in writing within ten business days with supporting evidence.

3. Tuition and payment

Tuition fees are listed in Canadian dollars on our programmes page and in enrolment confirmations. A non-refundable deposit of C$350 is required to secure a seat unless otherwise stated in a corporate agreement. Remaining tuition may be paid in full or through approved payment plans.

Payment plans divide remaining tuition into three equal monthly instalments due on the first of each month following cohort start. Failure to pay an instalment within seven days of the due date may result in suspension of lab access until payment is received. Persistent non-payment may result in removal from the cohort without refund of amounts already paid.

All fees are exclusive of applicable taxes unless stated otherwise. HST applies to Ontario-based learners as required by law.

4. Refund and withdrawal policy

Full refund of tuition paid (excluding the deposit) is available if you withdraw in writing more than fourteen calendar days before the cohort start date. Between fourteen and seven days before start, 50% of tuition paid (excluding deposit) is refundable. Within seven days of start or after the cohort begins, no refund is available except in cases of documented medical emergency or extraordinary circumstances at LearnDeepAI's sole discretion.

To withdraw, email [email protected] with your full name, cohort, and reason. Refunds are processed within twenty business days to the original payment method.

5. Attendance and assessment

Learners are expected to attend scheduled live sessions and complete assigned work. Missing more than 25% of live sessions without prior arrangement may result in ineligibility for capstone assessment and certificate issuance. Hybrid attendance limits described on our FAQ page apply where offered.

Capstone projects are assessed against published rubrics covering technical correctness, documentation quality, and presentation clarity. Learners who do not pass may request one resubmission within thirty days. A second failure requires re-enrolment at current tuition rates.

6. Intellectual property

Course materials — including syllabi, slides, lab notebooks, rubrics, and instructor guides — are the intellectual property of LearnDeepAI Inc. Enrolled learners receive a limited, non-transferable licence to use materials for personal educational purposes during and after their cohort. Redistribution, resale, or public posting of materials is prohibited without written permission.

Learners retain ownership of original code and projects created independently during capstone work. LearnDeepAI may request permission to showcase anonymised capstone projects for marketing with learner consent.

7. Acceptable use

You agree not to: harass instructors or other learners; share lab credentials; use compute resources for cryptocurrency mining or unrelated commercial projects; submit plagiarised capstone work; attempt to gain unauthorised access to systems; or use LearnDeepAI services for any unlawful purpose. Violations may result in immediate removal without refund.

8. Corporate services

Corporate intensives, licensing agreements, and team upskilling programmes are governed by separate written agreements that supplement these Terms. In case of conflict, the corporate agreement prevails for that engagement.

9. Limitation of liability

To the maximum extent permitted by Ontario law, LearnDeepAI and its directors, officers, employees, and instructors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including loss of profits, data, or business opportunities. Our total aggregate liability for any claim shall not exceed the tuition or fees you paid for the specific programme giving rise to the claim.

Nothing in these Terms excludes liability for gross negligence, fraud, or any liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless LearnDeepAI from claims arising from your breach of these Terms, your capstone project deployment in production environments, or your violation of third-party intellectual property rights.

11. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute shall be subject to the exclusive jurisdiction of the courts of Ontario located in London, Ontario. Before initiating legal proceedings, parties agree to attempt good-faith resolution by contacting [email protected] within thirty days of the dispute arising.

12. Changes to terms

We may update these Terms periodically. Material changes will be posted with a new effective date. Continued enrolment after changes constitutes acceptance. Changes do not retroactively alter refund or assessment rights for cohorts already in progress.

13. Force majeure

LearnDeepAI shall not be liable for failure or delay in performing obligations due to events beyond our reasonable control, including natural disasters, pandemic restrictions, government orders, utility failures, or widespread internet outages. In such events, we will make reasonable efforts to reschedule affected sessions or offer equivalent remote instruction. Extended force majeure exceeding thirty consecutive days entitles affected learners to a pro-rata tuition credit or transfer to a later cohort.

14. Severability

If any provision of these Terms is found unenforceable by a court of competent jurisdiction in Ontario, the remaining provisions continue in full force. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' original intent.

15. Entire agreement

These Terms, together with enrolment confirmations, published programme descriptions, and any applicable corporate service agreement, constitute the entire agreement between you and LearnDeepAI regarding educational services. They supersede prior oral or written understandings not incorporated by reference. No waiver of any term is effective unless in writing signed by an authorised representative of LearnDeepAI.

16. Assignment

LearnDeepAI may assign its rights and obligations under these Terms in connection with a merger, acquisition, or sale of substantially all assets, with notice to affected learners. You may not assign your enrolment or rights under these Terms without our prior written consent.

17. Contact

Questions about these Terms: [email protected] or +1 (519) 555-8634.